Luxury Twin room in Little Westerford Guest House BnB Accommodation shadow

Terms and Conditions

TERMS AND CONDITION OF ACCESS TO, USE AND RESIDENCE AT LITTLE WESTERFORD GUEST HOUSE

Booking Terms for Sciosync (Proprietary) Limited (hereinafter “Sciosync”) t/a Little Westerford Guest House

These Booking Terms apply to Sciosync, our officers, employees and agents ("We" / "Us" / "Our") and the person or legal entity making the Booking or to whom We supply services in respect of the Booking ("You/Your").These Booking Terms are governed by South African law and apply to all Bookings except where We agree otherwise in writing.

By making a Booking You are deemed to accept these Booking Terms.

Bookings:

Bookings are made and a contract between you and Us comes into effect when We accept a reservation from You. We will accept a reservation when We have confirmed your reservation and received a 50% non-refundable deposit of the first night’s stay with us. Full payment is due on arrival at Little Westerford.

Bookings can be paid for by EFT or using a Visa or Mastercard credit card or in cash.

Prices:

All published rates include VAT.

Rates are subject to change, as published on our website from time to time. Room rates include a full English breakfast, except when you book a Little Westerford self-catering apartment. Rates do not include other costs you may choose to incur during your stay.

Rates quoted are correct only for the specific number of guests, nights and dates shown. Should You change the number of guests, dates or room nights, then the rates are subject to change.

Arrival and Departure:

Check- in times are from 14:00. Check-in times outside those specified must be confirmed with us prior to arrival. The Check-out time is 10:00.

Cancellations:

If You cancel Your Booking within 72 hours of the scheduled Check-in time We require the full balance of your stay. If You cancel Your booking more than 72 hours before arrival then 50% of the first nights' accommodation taken at Booking will not be refunded.

Conditions of Stay:

We have some standard rules that are designed to ensure that We comply with regulations relating to matters such as fire, health and safety and to enhance the comfort and wellbeing of our guests. If you would like to check our conditions of safety please contact Us.

We reserve the right to terminate Your Booking immediately without being liable for any refund or compensation where You engage in unacceptable behaviour that causes a disturbance or nuisance to other guests. PLEASE NOTE THAT NON COMPLAINCE WITH OUR NON SMOKING POLICY WOULD CONSTITUTE A GROUND FOR TERMINATION.

Liability:

Other than for death or personal injury caused by our gross negligence, you gain access, enter and use Little Westerford entirely at your own risk and our total liability to You is limited to the price of the Booking. To the fullest extent permitted by law, all warranties are excluded and in no circumstances will we be responsible for any indirect, consequential or special damages.

We will not be liable for failure to perform to the extent that the failure is caused by any factor beyond our reasonable control.

Damage:

You are responsible for any damage or loss caused to us or our property by your act, omission, default or neglect and you agree to indemnify Us and to pay Us on demand the amount reasonably required to make good or remedy any such damage or loss. You are welcome to consume food, wine and other beverages in the rooms, but in the event of spoilage to furnishings and bedding, you will be liable to either professional cleaning cost or cost of replacement if the former is unsuccessful or inappropriate.

Faults and complaints:

Any faults or complaints must be reported to the manager on duty at the time of the occurrence. Any complaints received after the event will not be accepted. In the event of any major failure of any equipment, property or utilities, this will be dealt with as speedily as possible. The management cannot be held responsible for any inconvenience caused. All equipment and property are maintained on a regular basis.

Accessibility information:

Number of floors: 2

Support for the Mobility Impaired:

Please note that Little Westerford does not have a lift.

Little Westerford Guest House
Marie Street, Unit 8 Rondebosch, 7700 Cape Town

(Behind Great Westerford)
Marie Street is just off Dean Street in Newlands Cape Town